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0800 724 376 for fast, reliable and guaranteed it support

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About Us

Your Hamilton owned and operated IT support consultancy

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Barry and Emma Mitchell

Barry and Emma Mitchell - founders and directors of PC Heroes in 2006 (as Hillcrest Computer Services at the time) - With over 10 years in Electronic Repair, Barry is today the Technical Director and Emma is the Administrative Director of PC Heroes Waikato (HCS New Zealand Ltd).

navdeep singh head shot

Navdeep Singh - joined PC Heroes in 2015 with a history of lab management and handling all the Web Admin work.

Navdeep quickly found a place - and is a productive member of our team. 

Danie Harmse

Danie Harmse - joined PC Heroes soon in 2015 with a history in network and server administration. Additionally has technical experience in wireless communications and desktop support.

Clinton Mattler

Clinton Mattler - joined PC Heroes in Late 2016 as our Lab Assistant and Customer Services officer, with experience in Linux, embedded computing, and server infrastructure in enterprise and education environments .

 We are a locally owned family business dedicated to quality services and customer support.

PC Heroes (HCS New Zealand Ltd) was founded in 2006 by Barry and Emma Mitchell and has been steadily growing since.

We have spent years refining our methods and fostering relationships with suppliers all over the world to increase efficiency (and speed) of the services we perform. We work with indivduals and businesses throughout New Zealand to provide comprehensive 

Give our team a call on 0800 724 376 or fill out our online form to request a free quote for your next IT repair job. 

Why PC Heroes?

  • Kiwi Owned and Operated - over 10 years in the Mighty Waikato.
  • 10,000+ Happy Customers - and growing.
  • Plain English solutions - no matter how complex the job.
  • Service Oriented - our purpose built lab focuses on "The Science" - not sales.
  • Ministry of Justice PSPLA Licenced and Certified Operator.
  • Trusted by most NZ Insurers - recommended by NZ Insurance companies.
  • Remote IT Support services to Large and Small business around the Waikato and beyond.
  • Workmanship Guarantee of 12-36 Months on all New Parts and services Supplied^.


Real Customer Feedback

Wonderful! Took only 2 days to repair my laptop, and had it back in perfect condition! Fast, efficient, and great customer service. Would highly recommend. Went above and beyond with my laptop too, even cleaning it - looked brand new! Also was given 2 year warranty, and remote service for if anything else went wrong. Felt very looked after.
Katie Bowden (a Real Google My Business Review)

Barry and Danie are Fantastic to deal with. PC Heroes is a great company, they understand inexperience and nothing is to much trouble for them. They have been excellent for our company. Thanks Guys.
Christy Ellynby, Thermal Protection Services (a Real Google My Business Review)

Our Associations

We Work With

We look after customers around the Waikato, including...

Hamilton, Cambridge, Te Awamutu, Taupo, Tokoroa, Raglan, Matamata, Huntly, Morrinsville, Te Kuiti, Otorohanga, Ngaruawahia, Putaruru, Claudelands, Maeroa, Frankton, Dinsdale, Melville, Fitzroy, Deanwell, Glenview, Hillcrest, Silverdale, Fairview Downs, Fairfield, Nawton, Rotokauri, Beerescourt, Enderly, Chartwell, Queenwood, Te Rapa, Pukete, Flagstaff, Rototuna.

PC Heroes

4/9 Lynden Court, Chartwell, Hamilton


P: 07 853 8985
F: 0800 724 376
E: [email protected]


Open Hours:

Monday to Friday: 8:30am to 6:00pm
Saturday: 10:00am to 2:00pm
Sunday: Closed