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0800 724 376 for fast, reliable and guaranteed it support

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Remote Tech Support and Pro-Active Monitoring

Get Instant Support with our Customer Focused Remote Support and Help Desk solution.

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PC Heroes operates a Customer Focused IT Helpdesk which is available Monday to Saturday - or longer under special arrangement. We provide friendly, down to earth, remote helpdesk support you can rely on - and thats just a phone call away!

See the Benefits of Signing up with PC Heroes Remote Helpdesk;

  • No Fixed Monthly Charges! You pay only for the support you receive.
  • Local Support. Call center operated out of Hamilton, New Zealand.
  • Reports and invoices issued Monthly with detailed reports on problems solved.
  • Designed for Small to Medium Businesses - 1 to 50 seats.

Combine these great features with our other on-demand or subscription services such as;

Please view our Privacy Policy

* Remote monitoring and support is only available where the customer is able to get an internet connection on a supported device including Windows, Mac, Linux and Android.

PC Heroes Remote Tech Support

For a robust IT environment, with friendly support give us a call on 0800 724 376

Real Google Reviews

  • Wonderful! Took only 2 days to repair my laptop, and had it back in perfect condition! Fast, efficient, and great customer service. Would highly recommend. Went above and beyond with my laptop too, even cleaning it - looked brand new! Also was given 2 year warranty, and remote service for if anything else went wrong. Felt very looked after.

    Katie Bowden

  • Barry and Danie are Fantastic to deal with. PC Heroes is a great company, they understand inexperience and nothing is to much trouble for them. They have been excellent for our company. Thanks Guys.

    Christy Ellynby, Thermal Protection Services

  • I never leave reviews, but we left our laptop here with a broken fan.. And it came back better than ever.. All the little glitches that we had learnt to live with were all gone, it's like we have a brand new computer, way above and beyond what we expected, highly recommended these guys.. Thanks Heaps

    Kent Houghton

  • Greenland Valuers have enjoyed professional services to our company with the introduction of security for all our data and also provide a very responsive service when we need them to fix the occasional outages that occur. The staff are particularly friendly with some great innovations to our networks which span across 4 offices and contract valuers working from remote locations. We would strongly recommend that you ring them for all your computer needs and cell phone repairs too.

    Geoff Green, Greenland Valuers

  • PC Heroes has supported my business for many years now, with great service, very good pricing, and really nice people to deal with. I highly recommend them for any computer repairs or IT support.

    Corey Hinde, Fastmoney Loans

  • Fantastic service helpful and advise with information along the way have used them for years and wouldn't even think of going elsewhere.try them you wont be disappointed.

    Scott Houghton

Our Associations

We Work With

We look after customers around the Waikato, including...

Hamilton, Cambridge, Te Awamutu, Taupo, Tokoroa, Raglan, Matamata, Huntly, Morrinsville, Te Kuiti, Otorohanga, Ngaruawahia, Putaruru, Claudelands, Maeroa, Frankton, Dinsdale, Melville, Fitzroy, Deanwell, Glenview, Hillcrest, Silverdale, Fairview Downs, Fairfield, Nawton, Rotokauri, Beerescourt, Enderly, Chartwell, Queenwood, Te Rapa, Pukete, Flagstaff, Rototuna.

PC Heroes

4/9 Lynden Court, Chartwell, Hamilton


P: 07 853 8985
F: 0800 724 376
E: [email protected]


Open Hours:

Monday to Friday: 8:30am to 6:00pm
Saturday: 10:00am to 2:00pm
Sunday: Closed

Call 07 853 8985